A gym with 50 active members pays $75 a month with Gymdesk Payments, a gym with 150 pays $150, and above 250 the page just says "Contact us."
Quick answer
- Count active members first. Frozen or cancelled members and prospects don't count.
- Look up your tier: $75, $100, $150 or $200 a month with Gymdesk Payments.
- Add $25 to $40 a month if you use your own processor.
- Ask for the Gymdesk Payments card rate in writing; its pricing and Payments pages don't list it.
- Ask whether a paid membership can go back to Google Ads or Meta.
Five tiers by active members
Gymdesk's pricing page sets the price by active members. It says every plan includes unlimited staff accounts and a responsive gym website, plus every feature Gymdesk builds, so the tiers differ only in size.
The page also says visitors and prospects are not counted, nor are frozen or cancelled members. Your lead list doesn't raise the bill.
| Active members | Tier | With Gymdesk Payments | With your own processor |
|---|---|---|---|
| Up to 50 | Micro Gym | $75 | $100 |
| 51 to 100 | Small Gym | $100 | $125 |
| 101 to 150 | Medium Gym | $150 | $175 |
| 151 to 250 | Large Gym | $200 | $240 |
| 251 and up | Enterprise | not published | not published |
The lower price applies with Gymdesk Payments or an approved partner the page doesn't name.
The curve as you grow
The software bill jumps at each tier edge. Member 51 costs $25 more than member 50, and member 151 costs $50 more than member 150.
The table adds card fees for a made-up case: every member pays $150 a month by card. Gymdesk lists no rate for its own processing, so the 2.9% + $0.30 per charge below is my assumption. I took it from Gymdesk's processor page, which says most US card processors charge "around 2.9% + $0.30 per transaction."
| Members | Software, with Payments | Card fees, made-up volume, assumed rate | Both together |
|---|---|---|---|
| 50 | $75 | $232.50 on $7,500 | $307.50 |
| 100 | $100 | $465 on $15,000 | $565 |
| 150 | $150 | $697.50 on $22,500 | $847.50 |
| 300 | not published | $1,395 on $45,000 | not published |
From 50 to 150 members the software line rises $75, while the assumed card fees rise $465. At 150 members the fees cost more than four times the software.
Gymdesk Payments and Canada
The Gymdesk Payments page lists no card or ACH rate and sends you to sales. It does state payout timing: two business days for card payments, four for bank transfers.
Your own processor is allowed. The same page names Stripe, Square, Authorize.net, GoCardless and Ezypay, and says the choice is yours.
Canadian gyms should confirm this before signing. The pricing page and the top of the Payments page say Gymdesk Payments works in the US and Canada. The Payments page's own FAQ says "US only for now." All Gymdesk prices are in USD.
That page states no chargeback or failed-payment fee, so ask for both.
What the contract pages say
The pricing page says "Setup fees, contracts, or cancellation costs" are $0, and calls the plan month to month. That is the sales page, not the contract.
The pricing page promises self-serve export of members, attendance, payment records, waivers and documents, and no exit fee "for data." The terms are silent on export. Ask for the export format and the number of days you'd have, in an email or order form.
On cards, Gymdesk's processor page says saved tokens generally move between processors, but "some processors are slow to release tokens, and a few refuse outright." Saved tokens are your members' stored cards; ask whether today's processor would release them.
Find your tier
- Open your member list and filter to active memberships only.
- Remove frozen and cancelled members, then visitors and leads. Write down the number.
- Find your tier above and note how many members you are from the next one.
- Pull last month's card and bank volume from your processor's dashboard.
Counting the ad that brought the member
Gymdesk's lead page says forms can show as a popup, a fixed bar or an embedded block on your existing site. Trial bookings are a capture route too. "Every lead carries a source, and you can give each capture form its own source."
Its example is a Google form and a Meta form, plus a Yelp form, each with its own source, all feeding one pipeline. So the label tells you the channel or form, not the single ad. The page says the marketing dashboard then shows leads and conversion rate by source.
Its integrations page names Zapier, ActiveCampaign, Zoom, Rhombus door hardware and the payment processors, not Meta or Google Analytics. The website help article covers that side:
- a field for your Google Analytics measurement ID;
- head and body script boxes for code such as Meta Pixel;
- a "Conversion Snippet" box on each form, for code such as Google Ads.
Those tags report a form fill to Google and Meta. Who paid stays in Gymdesk unless someone sends it.
I bought Google Ads and Meta Ads for two years, nearly $700K in spend, and the question I'd ask is whether the sale reaches the ad account too. No Gymdesk page I read describes sending a paid membership back to either platform. Ask for a demo of one lead from form to first payment.
For how a gym should track that chain, see gym CRM.
PushPress, for contrast
PushPress lists Free at $0 with card processing at 4.99% + $0.30, Pro at $159 a month with 2.89% + $0.30, and Max at $229 with 2.75% + $0.30. Its plan table lists unlimited members on all three plans. Unlike Gymdesk Payments, PushPress lists its card rate on every plan.
For the same cost question on another system, read Zen Planner pricing. If belts and kids' classes drive your choice, martial arts software covers that.
Questions for Gymdesk sales
- The card rate, ACH rate and chargeback fee on Gymdesk Payments.
- How a freeze that starts mid-month is counted.
- My price at 251 members.
- The export format and time window if I leave.
- Whether a paid membership can be sent back to Google Ads or Meta as a conversion.
Prices and rules checked on 2026-10-25.
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Frequently asked questions
Does Gymdesk charge for frozen or cancelled members?
Not on its tiers. The pricing page says visitors and prospects don't count toward the active member total, and neither do frozen or cancelled members. Ask the sales rep how a freeze that starts mid-month is counted before you rely on that.
Can I use my own payment processor with Gymdesk?
Yes. Gymdesk's payments page lists Stripe, Square, Authorize.net, GoCardless and Ezypay. The plan price goes up $25 a month on the three smaller tiers and $40 on the Large tier when you pick your own processor instead of Gymdesk Payments or an approved partner.
Does Gymdesk have a contract?
The pricing page says month to month, no setup fee, no minimum term and no cancellation cost. The terms page is a separate document and doesn't mention subscriptions, so ask for the cancellation wording in writing.
Does Gymdesk show which ad a lead came from?
Its lead page says every lead carries a source and each capture form can have its own, so the label shows the channel or form, not the single ad. The marketing dashboard shows leads and conversion rate by source. Its help docs add a Google Analytics ID field, a box for Meta Pixel code and a conversion snippet on each form. No Gymdesk page I read describes sending a paid membership back to Google Ads or Meta.
How does a gym move its saved cards when leaving Gymdesk?
Gymdesk says saved tokens generally transfer between processors without members re-entering cards. It also says some processors are slow to release them and a few refuse. Ask who holds your processor account before you sign.
Written by
Marketing Analytics & Conversion Tracking Engineer, US and Canada, run remotely
- Media buyer on Google Ads and Meta Ads from October 2023 to September 2025, nearly $700K in spend.
- Set up patient conversion tracking for a New York medical practice (anonymized).
- Upwork Top Rated Plus, 5.0 from 20 reviews.
