DrChrono Pricing: What the Monthly Bill Is Made Of

DrChrono publishes three plan names, Foundation, Growth and Premium, and no subscription price; the price arrives as a quote. It does publish per-item fees, though. So the bill has a quoted flat part and a part that moves with how busy your practice is.

Quick answer

Ask for the quote per provider and in writing, with the order form's term and renewal date. Then list your own monthly counts: reminder texts and calls, faxes, paper claims, mailed and electronic statements, and card payments. Subtract what your plan includes, multiply what is left by the published fees below, and add the total to the quote; the card line tracks the money patients pay, not message or paper counts. Finally, read the termination and data export wording, because the terms put a one-year auto-renewing term and a 60-day notice window on the table.

What does DrChrono actually publish about price?

The pricing page shows Foundation, Growth and Premium and a "Request A Quote" button, with no subscription number on it (DrChrono pricing, checked 2026-10-12). If you are weighing DrChrono against Tebra, my Tebra vs DrChrono comparison sets both vendors' published fees side by side; this post follows each DrChrono charge back to what causes it.

The page does not say whether the quote is per provider or per practice, and it shows no rate for DrChrono's billing service. Ask about both when you get the quote. The page also lists staff accounts as unlimited on every plan, so extra front-desk logins are not a cost line.

Which charges stay flat, and which move with your patients?

Source for every row: DrChrono pricing, checked 2026-10-12. The included volumes differ by plan: "Text / Phone Reminders" reads 250/100 on Foundation, 500/250 on Growth and 1,000/750 on Premium (the page does not label which number is which; the order suggests texts first), and e-faxes are 500, 1,000 and 2,000. The page leaves open how often the $5 program fee is charged and whether the $0.30 applies to each card payment, and it counts the fax allowance in faxes while charging overage per page. DrChrono's terms add that usage fees are invoiced in arrears, after the usage, for use above the allowance in your order form (DrChrono terms, checked 2026-10-12).

What do insurance billing and RCM add to the bill?

On Foundation, eligibility checks (confirming a patient's insurance is active), the claim management tool and one of the claim submission routes are labeled "Per Check" or "Per Claim", and no rate is shown. On Growth and Premium the same lines read as included, while workers' comp and auto claims stay "Per Claim" on all three plans. If you expect to run many insurance patients, the unpublished per-check and per-claim rates may matter more than any fee in the table, so ask for them in writing.

The pricing page shows no rate for revenue cycle management (RCM), meaning DrChrono's billing team working your claims for you. Its terms describe the shape of that fee: a monthly feature fee plus a percentage of each month's net collections (collections less refunds), counted on your providers' collections whether or not DrChrono billed them, with the rates set in the RCM order form. Where that order form sets a monthly minimum, you pay the greater of the percentage or the minimum. The same addendum asks for 90 days' written notice before the term ends instead of 60, and lets DrChrono choose to keep working, and charging for, the receivables open when you leave for at least six months (DrChrono terms, checked 2026-10-12).

Is there a free trial, and what about setup and data migration?

DrChrono's own site offers no free trial that I could find: the pricing page offers "Schedule Demo" and "Request A Quote", and drchrono.com/sign-up leads to the same demo request form, which asks a few questions about you and your practice (DrChrono demo, checked 2026-10-12). Square's App Marketplace listing for DrChrono, which shows a last update of February 7, 2024, says "Contact us for a quote" and "30-day free trial" (Square, checked 2026-10-12). If a trial matters to you, ask DrChrono in writing whether that offer still stands.

Every plan lists a dedicated implementation specialist, a dedicated training team and custom training videos, with no separate fee shown. Data migration is listed too, with a footnote that depending on the format it may be free or may carry an additional fee (DrChrono pricing, checked 2026-10-12). The terms do allow one-time and professional fees in the order form, due from the start date and non-refundable, so ask whether your quote carries any (DrChrono terms, checked 2026-10-12).

TopAdvisor's DrChrono page likewise shows no number, only "Get a Custom Quote" (TopAdvisor, checked 2026-10-12). Review scores, and any price a reviewer mentions, are outside this post; DrChrono reviews covers what the review sites show.

What would one provider's usage month look like?

Illustrative: every number below is made up for an imaginary one-provider practice on Foundation, and none is taken from a client or from a vendor quote; the fees and plan limits are the published ones above.

The practice sends 400 reminder texts and makes 130 reminder calls, handles 620 faxes (one page each), mails 40 statements, sends 150 electronic statements, files 12 paper claims, and takes 180 card payments worth $18,000. Foundation's allowance is read as 250 texts and 100 calls, plus 500 faxes. Two more readings are mine, not DrChrono's: the $0.30 applies to each card payment, and the $5 program fee is charged once for the month.

The month costs the quoted subscription plus $829.40, with the unpublished Foundation per-check and per-claim lines still to add. Card payments are $644.00 of that, about 78%. That line scales with the money patients pay, the lab add-on stays flat, and the rest scale with message and paper counts. The formula to repeat: monthly cost = quote + (your count minus the included count, never below zero) x fee for texts, calls and fax pages + (paper claims x $1.00) + (workers' comp claims x $1.50) + (mailed statements x $0.90) + (electronic statements x $0.59) + (card dollars x 3.25%) + (card payments x $0.30) + $5 + add-ons.

Which plan lines matter if you want patients from ads?

The grid marks a Scheduling Widget for Website and a patient portal as included on all three plans, along with unlimited email reminders and the text and phone allowances above (DrChrono pricing, checked 2026-10-12). So the booking button on your site is not an upgrade item. How well it works for ads is a separate question I take up in DrChrono online scheduling, and how reminders use up those allowances is in DrChrono appointment reminders.

Nothing on the pricing page mentions ad tracking, Google Ads or analytics, so budget for that work as its own line. I have done that work on DrChrono for a US medical practice, building and debugging the connection myself: every booking keeps the click id of the ad behind it, and visits that were booked or completed are sent to Google Ads as offline conversions.

What should you have in writing before you sign?

• The subscription amount per provider, and whether non-prescribing staff or part-time providers count.
• Which usage fees apply at your own counts, using the formula above, including the rates for Foundation eligibility checks and claims if you pick that plan.
• The term and renewal date. DrChrono's terms say the initial term is one year unless the order form says otherwise, it renews automatically for equal periods, and cancelling takes written notice 60 days before the term ends (DrChrono terms, checked 2026-10-12).
• Data export on exit. The terms mention self-service export of designated content at no additional charge, say professional export work may be charged, and say customer content may be retained for 30 days after the agreement ends and then destroyed, so export before the end date.
• The migration fee for your old system's file format.
• The business associate agreement (the HIPAA contract under which a vendor may handle your patients' data); DrChrono's terms attach one as Exhibit A. For a practice in Canada the closest rule is PIPEDA's: the practice stays responsible for personal information it transfers to a vendor for processing and must use contractual or other means to give it comparable protection (PIPEDA, Schedule 1, clause 4.1.3, checked 2026-10-12), and Ontario, New Brunswick, Nova Scotia and Newfoundland and Labrador have health information laws deemed substantially similar (Office of the Privacy Commissioner of Canada, checked 2026-10-12).