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Optometry Website Design: 6 Real Eye Care Sites

Optometry website design works when the first screen answers exam times, vision plans and contacts. Six real independent sites, walked on a phone.

October 30, 20266 min readby Alexander Cheberko
Icons for glasses and a website on screen and phone linked by glowing lines to a booked appointment icon, for medical practices.
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Good optometry website design answers three visitors from the first screen. One wants an exam soon, one needs to know if you take their plan, one wants glasses or contacts. I opened six independent eye care sites in Portland, Nashville and San Diego on a phone and judged only how they answer those.

Quick answer

  • Open your home page on a phone and count taps to an open exam time.
  • Put Book, a call button and your vision plans where no scrolling is needed.
  • Link contact lens reorders from the home page.
  • Give an urgent eye problem a phone number and hours.

How I looked at the sites

I took independent practices' listings from Google Maps and skipped chains, groups and sites that blocked my check. None of the six is my client, and I had no hand in their sites. After 8+ years in web development, the first thing I check is what a thumb reaches before any scroll.

I judged what any visitor sees: the button label, where it leads, tap-to-call, and whether plans are named. I can't see their bookings, so I don't judge how they perform.

"Can I get an exam this week?"

The best answer is a list of open times one tap from the home page, with a phone button beside it.

Invision Optometry in San Diego pins three buttons to the bottom of the screen: "Appointments", "Pay Online" and "Order Contacts". Appointments opens the booking vendor's page in a new tab, with each doctor's open days and a "Next Available" button. No form comes first, and I'd test a call button in that same row.

The Eye Studio in Portland has a call icon at the very top and a "Request an Appointment" button on the first screen. It opens the practice's own page with a form that asks for a preferred date and a morning or afternoon. The page says the office will reach out first to confirm or offer another time, and I'd test saying how soon.

Optique in Nashville shows "Schedule an Appointment" and a "Call" button with the number on the first screen. The button opens a contact page with a number for each of its two offices and a text widget, not a calendar. I'd test adding same-day availability to that page.

"Do you take my vision plan?"

A vision plan covers routine exams and eyewear; medical insurance covers eye disease and injury. Visitors confuse them, so the best pages say which one they mean.

Look East in Nashville has an Insurance page that separates the two and names the medical plans it does not contract with. It says it sees patients with any third-party vision plan as an out-of-network "open access" provider, and it lists a starting price for its exam. I'd test linking that page from the booking screen.

Donelson EyeCare in Nashville splits its Insurance page into medical plans and vision plans, with a line on what each covers. Every plan appears as a logo, a long scroll on a phone, so I'd test the names in plain text.

Spectacle PDX in Portland answers on its booking page, under the two location buttons that open the vendor's scheduler. It accepts "the vast majority of insurance plans" and adds "No insurance? No problem." A visitor still can't tell if their plan is in, so I'd test a short list of plan names there.

"Can I get glasses or reorder contacts here?"

Put the reorder link on the home page. Invision does, with its "Order Contacts" button, and I'd test a line beside it on what to do when the prescription has expired.

Donelson links its own contact lens store and a rebates page, though the patient may order lenses elsewhere. Optometry marketing covers how the FTC's prescription rules shape your optical sales. One detail touches the reorder page. On request, the prescriber must send a copy within 40 business hours to anyone the patient names, such as an online seller.

If your office policy page says a prescription is released only after the exam is paid, the same rule counts proof of insurance as payment.

The FTC rules above apply in the US. For an Ontario practice, the Optometry Act's general regulation makes it misconduct to fail, without reasonable cause, to give a patient a written, signed and dated prescription after an eye assessment when one is clinically indicated.

"My eye is red. Who do I call?"

Someone with a red eye wants a phone number first.

Look East's home page opens with Email, Call, Map and Hours buttons along the bottom of the screen. Its Schedule page asks anyone who needs same or next day care to text or call. I'd test an urgent choice in the first question of its online booker that points to the phone.

Donelson links an eye emergencies page from its home page and says walk-ins are welcome.

Put the number and the hours of your urgent line above the form. Say what you don't treat, too, to save people a wasted drive.

What I'd put side by side

Visitor's questionFirst screen should showA site that does itWhat I'd test
Exam this week?Open times or Book plus CallInvisionCall button in the row
My plan?Plan names, medical vs visionLook EastLink from booking
Contacts?Reorder buttonInvisionExpired prescription line
Red eye?Number, hours, what you seeLook EastUrgent choice in booker

Walk your own site on a phone

  1. For the exam time, open your home page without scrolling and tap Book. Count taps until you see a real time or a confirmed request.
  2. For the vision plan, ask a friend to find where your plans are named, and watch where they look.
  3. For glasses or contacts, find the reorder or shop link from the home page alone.
  4. Tap your phone number as an urgent caller would. It should dial, with the hours beside it.
  5. Search your practice on Google Maps and tap each link on the listing.

Google lets you add up to 10 booking links to a listing, and links from booking partners can appear there on their own. Custom links carry no performance data in the profile. Add a tracking tag (UTM) to your booking link so analytics can tell listing visits from the rest.

More in Google Business Profile for doctors and booking conversion tracking.

Sources checked on 2026-10-30.

Tags

optometry-website-designoptometrist-websiteeye-care-websiteeye-exam-bookingvision-planscontact-lens-reorder
Questions owners ask

Frequently asked questions

Should an optometry website show every vision plan I accept?

Name the plans and say whether you are in network or out of it. A visitor deciding whether to book wants that answer before the form. Keep one page for it and link it from the booking screen.

Can a patient sign the prescription confirmation on my website?

The Eyeglass Rule lets the patient sign it on paper or in a digital format. If you send the prescription itself by portal, email or text, you keep evidence it was sent or made accessible, and the patient must agree to that method first. I am not a lawyer, so check the rule's text against your setup.

Where should the contact lens reorder link go?

Put it beside the booking button on the home page, as one of the sites below does, and again on your contact lens page. A returning patient should not have to find a menu.

Is it a problem if my exam scheduler opens on another website?

Not by itself. Several of the sites below send Book to a scheduler on the booking vendor's own web address. The booking then finishes off your site, so check that your analytics can still see it.

Who sees the Book online link on my Google listing?

Anyone who finds the listing on Search or Maps. You can add your own link, and links from booking partners can also appear on their own. Open your listing on a phone and tap each one.

Alexander Cheberko

Written by

Alexander Cheberko

Marketing Analytics & Conversion Tracking Engineer, US and Canada, run remotely

More about me · LinkedIn

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