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Dental Marketing Budget: Set It From New Patient Value

Set your dental marketing budget from what a new patient is worth and how many the schedule can seat. Use a percentage of collections only as a check.

October 26, 20267 min readby Alexander Cheberko
Icons for a map pin, a megaphone and a star linked by glowing lines to a booked appointment icon, for dental practices.
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A dental marketing budget is three numbers multiplied: new-patient slots a month, the share ads should fill, and the most you'd pay for one new patient who shows up. A percentage of collections is a check on that number, not the number itself.

Quick answer

  • Count the new-patient slots you can seat next month, hygiene and doctor.
  • Pick the most you would pay for one new patient who shows up.
  • Multiply slots, the share ads should fill, and that price.
  • Keep website, booking and tracking costs on a separate line.
  • Review after 90 days using new patients from your practice software, not leads.

What sets the number

Monthly ad budget = new-patient slots a month × share ads should fill × target cost per new patient.

The target cost comes from value, so take what one new patient produces in the first year, then decide what share of it you'd pay to gain that patient. The example below uses 15%. Pick the ads' share of slots yourself, since referrals and walk-ins fill slots too.

A percentage of collections or production shows what practices spend. It can't tell you what a new patient is worth to yours. Use it after the math, as a sanity check.

Where each input lives, and how to pull it

Each input already sits in your practice management software (PMS), the system that holds charts, schedule and billing.

On Dentrix or Eaglesoft, ask support which report lists new patients with their referral source.

InputWhere to find itIf you don't have it
New patients a monthOpen Dental: Standard Reports, Lists, New PatientsCount first visits from the schedule for three months
Source of each patientOpen Dental: Referral column in New Patients, or Referral AnalysisAdd a required "how did you hear about us" field
Production per new patientNew Patients report, Production Fee columnAsk your biller for first-year production by patient
Open new-patient slotsYour schedule, blocks set aside for new patientsCount empty blocks for the last four weeks

Two details in Open Dental change the numbers.

So if a first visit ends with nothing set complete, the patient counts in the month a procedure is first set complete. All-time production also means a patient from three years ago looks richer than one from last month. For a first-year figure, use patients who started about a year ago, and expect a small overstatement.

The Referral Analysis report only includes patients with a Referred From entry in the Family Module. A patient with no source never shows up there, so count the blanks in New Patients instead.

Pull your own numbers this afternoon:

  1. Run the New Patients report for one month about a year ago, such as October 2025.
  2. Divide the Production Fee total by the number of patients for a rough first-year production per new patient.
  3. Run it again for last month and count the rows with an empty Referral column.
  4. Count next month's empty new-patient blocks on the schedule.

If many rows have no source, fix the intake field before you judge any channel.

Fixed costs on one side, ad spend on the other

Fixed costs keep running when the ads stop, so list them apart from the ad budget. A dental website's price belongs here, and so do the tools around it.

Fixed lineAd spend line
Website hosting and updatesGoogle Ads budget
Online booking toolMeta Ads budget
Call tracking numbersAgency fee, if it is a percentage of spend
Review request tool
Monthly SEO retainer

An agency fee tied to a percentage of spend moves with the budget, so list it with the ads. A flat fee sits with the fixed lines. You want to see two totals: what you commit to, and what you can turn up or down.

How Google and Meta spend against a monthly number

Neither platform treats your budget as a hard daily cap. Both let a day run over, then hold the week or month to a limit.

Google AdsMeta
Biggest single day2 times the average daily budget for most campaigns175% of the daily budget
Longer limit30.4 times the average daily budget in a month7 times the daily budget in a week, Sunday to Saturday
Past the longer limitGoogle credits back the cost above that limitMeta says it won't exceed the daily or weekly limit

For a month, Google suggests dividing the monthly figure by 30.4 to get the daily budget. The example below runs that math.

On Meta, if you cut a daily budget mid-day, that day's limit stays at "75% more than the highest daily budget in place that day." A paused ad can also bring a bill, though only for charges from before it stopped.

On postpay, where Google charges automatically after ads run, it charges whenever the account reaches its payment threshold and on the first day of the month. So a month can show several charges, while accounts on monthly invoicing get one invoice. Match charges to the monthly line, not one by one.

The math for a three-chair practice

The $300 result doesn't mean "cut" yet. First count the people who booked from an ad and never sat in a chair; if there are many, the booking path leaks before the budget does.

For scale, Google's Keyword Planner puts a click on "dentist near me" at $14.71 on average (October 2026). At that price, the imaginary $4,000 Google line buys about 270 clicks a month.

What to do after 90 days

Judge the budget by cost per new patient who showed up, from the PMS, not by form fills or calls. Google Ads for dentists explains the first 90 days of an account in more detail.

By then the numbers point one of three ways:

  • Under target with slots still open, raise the budget in small steps, a month apart.
  • Over target with many no-shows, fix the booking and reminder steps before cutting.
  • Over target while nearly everyone who books shows up, cut spend on the campaign with the highest cost per new patient.

Also look for campaigns limited by budget. Google says a limited budget could mean fewer clicks and impressions than the campaign might have earned. The Billed cost report in Report editor lists served and billed cost for each campaign, and served minus billed is the cost Google credited back.

Ask your agency to tell you:

  • Which report in your PMS they use to count new patients.
  • Whether they count patients by first visit or first completed procedure.
  • Who sets the daily budget, and who can change it.
  • What happens to their fee when you raise ad spend.

For channels beyond ads, eight dental strategies ranked by cost fits next to this budget.

Prices and rules checked on 2026-10-26.

Tags

dental-marketing-budgetdental-practicegoogle-adsmeta-adsnew-patientscost-per-patientopen-dental
Questions owners ask

Frequently asked questions

My agency quotes a percentage of collections. Should I use it?

Only as a check. It shows what other practices spend, not what a new patient is worth to yours. Build the budget from new-patient slots, the share ads should fill and your target cost per patient, then check the result against collections.

Is the daily budget in Google Ads the most it will spend in a day?

No. For most campaigns Google says spend on one day can reach two times the average daily budget, but a month's charges stop at 30.4 times it. If ads run past that monthly charging limit, Google credits back the cost above that limit.

Does the marketing budget include my website and call tracking?

Count them, but on a separate line from ad spend. A website, booking tool, call tracking and review tool are fixed costs that run whether or not ads do. Ad spend is the part you can raise or cut within a month.

When should I cut or raise the budget?

Wait for 90 days of data, then compare the cost of each new patient who showed up, counted in your practice software, with your target. Under target, raise in steps. Over target, fix tracking and the booking path before you cut.

Should I plan one budget for the whole year?

Plan a yearly total, but release it monthly. Google limits spend by the month and Meta by the week, and your open slots change from month to month, so a monthly line you can adjust works better than one annual lump.

Alexander Cheberko

Written by

Alexander Cheberko

Marketing Analytics & Conversion Tracking Engineer, US and Canada, run remotely

More about me · LinkedIn

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